Frequently Asked Questions

What payment methods do you accept?

We accept various payment methods, including Visa, Mastercard, PayPal.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its delivery status.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping options and rates vary depending on your location.

What is your return policy?

We offer hassle-free returns within a specified timeframe. Please refer to our Returns & Exchanges page for details.

How long will it take to receive my order?

Please allow 2-4 business days for order processing. Delivery to your doorstep typically takes 5-10 business days.

We assure you that 99% of the time your item will reach you without issue. However, in the rare event that it gets lost in transit, please reach out to us so we can arrange a replacement or refund for you. Thank you for your understanding.

What if my item arrives damaged?

In the rare event of a damaged item, please contact our customer support team immediately for return or refund.

Can I modify or cancel my order after it’s been placed?

We aim to process orders quickly, but if you need to modify or cancel your order, please contact us as soon as possible.

You can read more about cancel order here in Return & Refund Policy.

Do you offer gift wrapping services?

At present, we do not provide gift wrapping services, but it is something we plan to offer in the future.

Do you offer discounts for bulk orders?

Yes, we may offer discounts for bulk or wholesale orders. Please contact our sales team for more information [email protected].

Is my personal information secure on your website?

Yes, we take the security and privacy of your information seriously. Our website is encrypted to protect your data. Please check Privacy Policy for more information.